Cookie Policy
Last updated: 12 May 2025
1. What Are Cookies
Cookies are small text files placed on your device — computer, tablet, or phone — when you visit a website. They are widely used to help websites work reliably and to give the owner a gentle picture of how the site is being used.
Cookies do not contain personally identifying information on their own. They hold small pieces of data that help the site remember your preferences or recognise your browser across visits. Most are harmless and many are necessary for a page to function at all.
Session cookies are temporary — they are removed when you close your browser. Persistent cookies remain on your device for a set period, or until you delete them. You are always free to adjust or remove cookies through your browser settings.
2. Cookie Types We Use
We have grouped the cookies we use into four categories below. Each category is explained, and where a category is optional, you may adjust your preference in the controls further down this page.
3. Third-Party Cookies
Some pages on our site may include content or services operated by third parties. These services may set their own cookies on your device, subject to their own privacy and cookie policies. We do not control these cookies.
- Google Analytics — used to understand how the site is used. See Google's Privacy Policy for details.
- Google Maps — embedded maps use cookies to function correctly.
- Social media platforms — if sharing buttons or embedded posts are present, those platforms may set their own cookies.
- Advertising networks — if marketing cookies are enabled, third-party ad networks may set tracking cookies to help deliver relevant advertising.
4. Cookie Duration
Cookies fall into two broad groups based on how long they stay on your device:
- Session cookies — temporary cookies that are deleted automatically when you close your browser tab or window. They hold no information after your session ends.
- Persistent cookies — these remain on your device for a defined period. Typical durations: preference cookies 30 days; analytics cookies 12–24 months; marketing cookies 30–90 days. You may delete persistent cookies at any time through your browser.
5. Your Cookie Preferences
You may adjust which optional cookies are active at any time using the controls below. Your choices are saved to your browser and will be remembered on your next visit. Changing your preferences here also updates the setting stored on the main site.
6. Managing Cookies in Your Browser
You may also control cookies directly through your browser. Each browser handles this slightly differently. Select yours below for step-by-step guidance.
- Open Chrome and click the three-dot menu (⋮) in the top-right corner.
- Go to Settings → Privacy and security → Cookies and other site data.
- Choose your preferred setting: allow all, block third-party, or block all cookies.
- To delete existing cookies, go to See all site data and permissions and remove individual sites or clear all.
- To block or allow a specific site, use the Add button under "Sites that can always use cookies" or "Sites that can never use cookies".
- Open Firefox and click the three-line menu (≡) in the top-right corner.
- Go to Settings → Privacy & Security.
- Under Enhanced Tracking Protection, choose Standard, Strict, or Custom.
- To delete cookies, scroll to Cookies and Site Data and click Clear Data or Manage Data to remove specific sites.
- For exceptions, use the Manage Exceptions button next to Cookies and Site Data.
- Open Safari and go to Safari → Settings (or Preferences on older macOS).
- Click the Privacy tab.
- Check or uncheck Prevent cross-site tracking and Block all cookies as preferred.
- To remove existing cookies, click Manage Website Data and remove individual sites or click Remove All.
- On iPhone or iPad: go to Settings → Safari → Privacy & Security to adjust cookie settings.
- Open Edge and click the three-dot menu (…) in the top-right corner.
- Go to Settings → Cookies and site permissions → Cookies and site data.
- Toggle Block third-party cookies on or off as preferred.
- To delete cookies, click See all cookies and site data and remove sites individually or choose Remove all.
- Add specific sites to the allow or block list using the Add buttons at the bottom of the page.
On mobile browsers (Chrome for Android, Safari on iOS), cookie settings are usually found within the device Settings app under the browser's entry, or within the browser's own menu under Privacy.
7. Your Rights
Under Malaysian law and our commitment to fair handling of your data, you have the right to:
- Withdraw consent at any time using the preference controls on this page or through your browser settings. Withdrawal will not affect anything processed before you changed your preference.
- Access information about the data we hold about you. Please write to us at [email protected] with your request.
- Request deletion of personal data collected via cookies where we hold it in a form linked to you.
Please be aware that disabling essential cookies may affect parts of the site that depend on them to function. Optional cookies can be disabled without preventing you from reading our pages.
If you have any questions about this policy or your cookie preferences, please write to us at [email protected] or call us on +60 3 8076 5142.